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frequently asked questions
What is WhoReadMe?
WhoReadMe is a free e-mail tracking service. WhoReadMe lets you track e-mails you have sent and inform you when e-mails get read. To learn more about what is WhoReadMe, click
here.
How WhoReadMe works?
WhoReadMe is embedded a transparent tracking image into your HTML e-mail. The image is assigned with unique ID and stored in WhoReadMe server. Once your recipient opens your e-mail, tracking image will be loaded from WhoReadMe server. Therefore, WhoReadMe is alerted to send you notification.
What are WhoReadMe features?
Generally, WhoReadMe features include:
- Get e-mail notification each time your e-mail was read
- Set expiry date of your e-mail content
- Calculate duration between the e-mail sent and read time
- Send e-mail with attachments
- Get e-mail notification when attachment is downloaded
- Keep a copy of your sent e-mails for your refer
- Track recipient location
- Track recipient browser details, such as operating system, browser name, version, etc...
- Support HTML e-mail
For detailed features, please click
here.
Is that any addition plug-ins or software required?
There is no addition plug-ins or software required. All you need to do is create an account with us.
What should I do to track my e-mails?
In order to send a tracked e-mail, you need to login to WhoReadMe service, and send out your e-mail using
http://whoreadme.com/send-e-mail.html. Alternatively, you can send the tracked e-mail from your own e-mail client by adding suffix ".whoreadme.com" to your recipient e-mail address.
E.g.: johnsmith@gmail.com.whoreadme.comDoes WhoReadMe work with my Gmail, Hotmail, Yahoo!, AOL e-mail or other free e-mail accounts?
Yes. Just send out e-mail from your account with suffix ".whoreadme.com" at your recipient e-mail address.
How do I start using WhoReadMe service?
How will you inform me when my e-mail gets read?
You will get an e-mail notification from us once your e-mail has been read. However, you can disable the notification at anytime. You can choose to notify you by instant messengger as well.
How much it cost?
WhoReadMe service is totally free, but we encourage you make some
donations to help us pay the service maintenance and hosting fees. Thanks!
Does WhoReadMe always work?
WhoReadMe is a free service. We do not guarantee the performance of WhoReadMe service, please use it on your own risk.
Will my recipient know that I am tracking my e-mail?
No. WhoReadMe tracking techniques is totally invisible to recipient.
Is the content of my e-mail kept private?
Yes. We respect privacy of our users. For more information, please refer to our
privacy policy.
How many e-mails I can send a day?
You can send ulimited e-mail every day as long as you have enough credits in your account. However, you can request for more credits by
making donations.
How many recipient can I send to in my e-mail?
You can send to unlimited recipients now. But each recipient will consume you 1 e-mail credit.
How many e-mail credits I can reveive everyday?
You are qualified to recieve 20 free e-mail credits from us. This mean you can send 20 e-mails or send your e-mail to 20 recipients. However, unuse credits will be reset on the next day.
When credits will be reset everyday?
0:00:00 GMT
Can I send tracked e-mail by Outlook or other e-mail clients?
Yes. Just add a suffix ".whoreadme.com" to your recipient e-mail address when you send your e-mail.
Why some of my e-mails not being tracked?
WhoReadMe inserts an invisible tracking image to every e-mail you sent. If your recipient blocks the image from loaded, the tracking will not working. Please make sure your recipient have added you to their safe list as well.
I received replies from my recipient, but WhoReadMe reported the e-mail is still waiting, why?
Some e-mail clients are blocking images by default. WhoReadMe inserts an invisible tracking image to every e-mail you sent. If your recipient blocks the image from loaded, the tracking will not working. Please make sure your recipient have added you to their safe list to bypass this problem.
Can I know whether my e-mail is being deleted without reading by recipient?
Sorry, we are not able to do that currently.
What is the maximum size of attachments?
We accept unlimited amount of attachments in any size but the maximum size of attachments within an e-mail is 10 MB.
I try to send a file with ".exe" extension and get message "Invalid file type". Why?
For security reason, we are not accepting executable attachments.
How to close my account?
You can close your account anytime at
here. Please note that all your data and e-mails will be removed from our database and cannot recover back.